IT Support / Helpdesk Trainee
Your Role Will Include:
As an IT Support / Helpdesk Trainee, you'll work closely with our IT team to:
• Assist in diagnosing and resolving hardware, software, and network issues
• Log and track support requests using a ticketing system
• Set up and configure new user accounts and hardware (PCs, printers, mobile devices)
• Support routine maintenance and system updates
• Learn troubleshooting techniques under the guidance of experienced team members
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�� Why You Should Join Us:
✅ Competitive Salary
✅ Open to Trainees
✅ Mentorship & Career Development
✅ International Work Environment
✅ Modern Office in a Prime Location
✅ Long-Term Career Growth Opportunities
✅ Friendly, Supportive Team Culture
Whether you're just starting out or seeking the next step in your IT career, we'll support you every step of the way with training, growth pathways, and real responsibility.
• Strong written and verbal communication skills in English and French
• A proactive, detail-oriented mindset
• A strong interest in IT, computers, and technology
• Basic understanding of Microsoft Windows and Office applications
• Good communication and problem-solving skills
• A proactive and helpful attitude
• Willingness to learn and adapt quickly
Bonus if you have:
• Any IT certifications
• Experience building or troubleshooting PCs
• Knowledge of basic networking concepts
