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If I recall PR ISPs were forced to rezone to prevent monopolization of the island (I do not know you can avoid it.) Anyways, first and foremost avoid satellite especially if you are gaming and streaming video. Latency will be an issue.

Truthfully I would avoid DSL at all costs. Check out these providers.

XAIRNET -
OneLink -
Choice -

If there is another telephone company in your area besides Claro check with them. Chances are if Claro is not the incumbent carrier you have another option. But Claro is the largest phone company in PR.





Matt V. - Manaus, Amazonas, Brasil
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In my experience, Claro has been horrendous for both functionality and customer service. I swear I've lost months off my life dealing with that circus. They seem like they will tell you anything just to get you to hang up the phone, so you end up hearing something new every time you call. That is if you can actually get to talk to someone without being lost in their phone tree or hung up on.
Anyway, another option might be aeronet. Supposed to be very good although higer prices for residential customers. But if you need internet for work, might be worth it.
Good Luck.

Kubla, that is exactly my experience in the last 6 months and i tried to cancel 2 weeks ago via phone and after 1 hour of them switching departments they told me i can only cancel on a physical store.

After reading and doing my investigation i think my only option is liberty for gaming, stability and downloading but i am not sure how good is their connection on Vega Baja... If someone knows if they have any packet loss issues or bandwidth problems in Vega Baja or near please i need feedback here.

Because Liberty is a cable provider you probably will have a better experience. DSL is supposed to more reliable but it is becoming an ancient technology - replaced by VDSL.





Matt V. - Manaus, Amazonas, Brasil
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Good to know but still ill be looking forward for feedback of liberty's users. When i got here people told me claro was better and i am not sure how liberty is doing after they did improvements and onelink (liberty bought onelink) bought them.

Post your findings here when you find out.






Matt V. - Manaus, Amazonas, Brasil
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We had Liberty at the old house. It was fine up until about two years ago, when the Internet started dropping, sometimes so frequently we couldn't get a connect. Then we had months of technicians visiting, replacing cabling, modems, etc. They thought the main problem was high signal strength blowing out the modem, so kept adding attenuators. But at least they'd come after you insisted that there was a problem despite what their system was telling them. The Liberty techies were MUCH better than the contractors, who don't know much more than cabling a new system. Finally, a Liberty tech realized there was a problem with the little piece that splits from the line on the street. So we had about a week of non-dropping Internet before we moved. In all, I found Liberty responsive, but it took two years to get a tech that would bother to stay and troubleshoot until the problem was solved.

We have Claro now and so far no problems other than their sales people calling to upgrade us, sometimes five times a day. We have the bottom tier Internet, so the upload is horrible, but that wouldn't be a problem unless you upload videos to youtube and such. We had to go wireless to the router -- I prefer Ethernet -- because Claro refused to put in a new phone outlet by my desk.