Help stc unpaid and cancelation

Member since 02 November 2017

joalecs24Member02 November 2017 06:13:44

My internet is disconnected unpaid bill is 600sr for 3months dsl. I want to pay it by next month because I dont have any money, will Stc charge me 200sr per month even my line is disconnected? I want to close my account the reason I was relocated from Jeddah to Jezan.
Any help is much appreciated thanks.

JoeyCCBC Member

Member since 29 September 2017

JoeyCCBCMember04 November 2017 16:23:06

If you have a time specific contract with STC, YES they will charge monthly whether you use it or not. Any other contract, will be charged based on usage.

My advise to everyone ... never sign a 1 year fixed contract with STC/Mobily or Zain. You will be charged the amount whether you use it or not its a very bad contract for the customer.