Professionnel cherchant 脿 g茅rer un Riad
Bonjour à tous, Je m'appelle Karim, je suis marocain et basé à Marrakech. J'ai plus de 7 ans d'expérience dans l'hôtellerie, notamment dans les riads. Je travaille comme réceptionniste et chargé des relations clients depuis 2017. J'ai également géré les réservations, la coordination du personnel, les besoins en cuisine et la gestion des canaux de distribution (Booking.com, Expedia, Airbnb, etc.). Je recherche actuellement une opportunité de gérer un riad ou une maison d'hôtes pour le compte de propriétaires souhaitant une présence fiable et professionnelle sur place. Je parle français et anglais et je perfectionne actuellement mon espagnol et mon allemand. J'ai également à cœur d'offrir des expériences inoubliables à mes clients et je comprends parfaitement les besoins des voyageurs internationaux. Si vous recherchez quelqu'un de confiance, soucieux du détail et expérimenté, je serais heureux de vous contacter ! N'hésitez pas à m'envoyer un message ici ou à me contacter directement via 212603287444 Cordialement, Karim
Professional Looking to Manage a Riad
Hello everyone,
My name is Karim, I'm a Moroccan based in Marrakech with over 7 years of experience in the hospitality industry, especially in Riads. I've worked as a receptionist and guest relations specialist since 2017 and have also handled bookings, staff coordination, kitchen needs, and channel management (Booking.com, Expedia, Airbnb, etc.).
I'm currently seeking an opportunity to manage a riad or guest house on behalf of owners who want a reliable, professional presence on-site. I speak French, English, and I'm currently improving my Spanish and German. I'm also passionate about offering memorable guest experiences, and I understand the needs of international travelers very well.
If you're looking for someone trustworthy, detail-oriented, and experienced, I'd be happy to connect!
Feel free to message me here or contact me directly via 212603287444
Best regards,
Karim
Hospitality & Guest Relations
• 7 years of experience in Moroccan hospitality, specializing in riads and guest houses
• Warm and professional welcoming of guests from diverse cultural backgrounds
• Expert in handling check-ins, check-outs, and special guest requests
• Strong problem-solving and conflict resolution abilities
• Passionate about creating memorable and personalized guest experiences
Operations & Staff Management
• Day-to-day supervision of housekeeping, kitchen, and maintenance teams
• Staff scheduling, task delegation, and quality control
• Managing suppliers for food, cleaning products, and amenities
• Ensuring cleanliness, safety, and comfort standards are consistently met
Reservation & Channel Management
• Skilled in using platforms such as Booking.com, Airbnb, Expedia, and others
• Proficient in updating availability, prices, and guest communication
• Preventing overbookings, handling last-minute changes and guest inquiries professionally
Administrative & Financial Tasks
• Handling payments (cash, card, online systems) securely and accurately
• Monitoring budgets, expenses, and preparing basic financial reports
• Managing guest records and reservation logs with attention to detail
Communication & Languages
• Fluent in French and English
• Conversational Spanish
• Currently learning German to improve communication with European guests
• Clear, courteous communication with guests, staff, and property owners
Tech & Systems
• Familiar with property management systems (PMS) and online calendars
• Experienced in using channel manager tools (e.g., Cloudbeds, Eviivo)
• Comfortable with Google Workspace, Excel, WhatsApp, and email tools
• Ability to manage reviews and online reputation effectively
Sales & Marketing (Bonus)
• Creating attractive listings and managing online presence
• Upselling experiences such as desert tours, airport transfers, or meals
• Promoting the property through social media and local partnerships
贵谤补苍莽补颈蝉 (Interm茅diaire)
Espagnol (Notions)
Arabe (Courant)
Anglais (Interm茅diaire)
